Our Services
Precision warranty expertise across every stage of the claims lifecycle
From daily claims administration to high-stakes audit defense, OEM Advantage delivers the insider knowledge your operation needs to recover every dollar it's owed.
Warranty Claims Administration
End-to-end claims management that leaves nothing on the table.
Most dealerships lose significant warranty revenue not through fraud, but through process gaps — missed documentation, incorrect labor times, improper part coding, and submission errors that trigger automatic rejections. Our administration service eliminates those gaps entirely.
Typical Outcome
Clients typically see a 15–25% increase in first-pass approval rates within the first 90 days.
Claims Consulting
Strategic guidance from the people who built the system.
Our consultants held senior positions inside OEM warranty divisions. They wrote the policies, trained the field teams, and managed the systems your claims run through today. That institutional knowledge is now available exclusively to you.
Typical Outcome
Strategic consulting clients average a 20% reduction in chargeback exposure within six months.
Audit Defense & Support
When the OEM audits, you want someone who sat on the other side of the table.
OEM warranty audits are high-stakes events. Unprepared dealers face significant chargebacks, policy violations, and damaged manufacturer relationships. Our team has conducted audits — and we know exactly what auditors look for, how they score findings, and how to defend against them.
Typical Outcome
Our audit defense clients have successfully reduced or eliminated over 80% of proposed chargebacks.
Recovery Optimization
Recoveries you didn't know you were owed.
Historical claims reviews consistently reveal significant missed or underpaid recoveries. Our systematic lookback process identifies every recoverable dollar from prior periods — money already earned but never collected.
Typical Outcome
Average historical recovery engagements return $40,000–$200,000 in previously uncollected warranty revenue.
Our Process
How we engage
Discovery Call
A no-obligation conversation to understand your current claims process, volume, and pain points.
Claims Assessment
We conduct a structured review of your recent claims history to identify gaps, losses, and opportunities.
Engagement Design
We propose a tailored scope of work — administration, consulting, audit defense, or recovery — based on your specific situation.
Execution & Results
Our team goes to work. You receive regular reporting on recoveries, approvals, and process improvements.
Get Started
Not sure which service fits your situation?
Most clients start with a free claims assessment. We'll tell you exactly where you stand and what the opportunity looks like — no obligation.